Category: Insights

Food Halls - June 17 2019

'Day Makers' Grow Sales

John StanleyJohn Stanley

I remember the days when a major part of my workshops was focused entirely on customer service. Improve customer service and you can increase the average sale per customer; that was the motto for success. Retailing has changed though and successful retailers need to continue to find more ways in which you can create happy shoppers.

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Food Halls - May 23 2019

Retail Awards: Are They Worth It?

Edward BerryEdward Berry

Awards are everywhere these days. With so many given out over an increasing number of categories, some people consider even taking the opportunity to enter as a waste of time. How valuable are they really? In this article, Edward Berry gives his unique perspective; having won a number of awards as a respected retailer, he now offers an insider's view on the awards process as a judge in the UK's food industry.

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Food Halls - May 9 2019

Are you a Guerrilla?

John StanleyJohn Stanley

Let's face it, marketing that delivers positive results is far from straightforward and it is easy to get lost in the noise. Sometimes, to make an impact, you need to go outside the 'box' and just get creative with your thinking. Do it right and those around you will be talking about your brand for a long time.

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Food Halls - April 3 2019

Effective Growth Through Promotions

Duncan SymeDuncan Syme

Whether you are starting a new business or looking to grow your existing store, promotions, done properly, are a great way to get your bottom line racing.

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Food Halls - February 20 2019

Rewarding Loyalty

Duncan SymeDuncan Syme

In the first of a series on customer loyalty and promotional offers, Duncan Syme considers how retailers need to focus on the customer's perspective and keep it at the heart of your offering.

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Insights - February 11 2019

Quality Is Better Than Chocolate

Nigel BogleNigel Bogle

Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives.

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Farm Shops - February 3 2019

Predictions In Retail

John StanleyJohn Stanley

In this series of blogs, we will explore the experience economy as it relates to the farm retail sector.

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